Xuping Square Bracelet

Shipping Policy

1. What are the delivery charges?
   It’s PKR 200/- nation wide for international charges you can contact us it varies as per country.
   
   What is your delivery time?
   Delivery time is between 3 to 6 working days for domestic orders (from within Pakistan). It is 7-15 working days for International orders.
   What are the shipping charges?
   200 PKR for nationwide delivery in Pakistan. Free delivery for orders over 1999 PKR. For international orders, customer bears the shipping and handling costs. The shipping charges, for international customers, are calculated at checkout according to the customer’s location. We do not offer free shipping for international orders.
   
   ORDER CANCELLATION
   
   If you want to cancel your order, you need to inform our customer service before your order has been dispatched. If your orders have been dispatched, no cancellations are entertained since orders are shipped promptly to make sure there are no delays in shipping and you get your order on time. Our shipments leave at 6pm every day, so, for cancellations, ideally the customer is supposed to cancel before the first 6pm that comes after he/she has placed the order. It can be done by Contacting us at (+92 306 6662482). Classicjewellers has the authority to cancel orders for reasons such as; the item is out of stock, pricing errors, etc.

Refund & Exchange

REFUND/EXCHANGE POLICY
Cash refunds are not offered. In case of size issues. we offer exchange or the customer will be issued a coupon of same value, which you can use to shop from our store now or in future.

You can contact our customer service department by Contacting us at +92 306 6662482, or you can email us at  support@classicjewellers.store

EXCHANGE POLICY

If there any damage or any fault or difference you would find Classicjewellers will be responsible to change the Product, the customer would have to send return parcel through PAKISTAN POST courier service at our Address.

Item can only be exchanged if its not the same as in picture

If Customer want to exchange any Article after receiving her/his order she/he must pay both side Delivery Charges as there was no issue from our end.

We allow all our clients to exchange their purchased articles, given that they have made the purchase in Pakistan.

Any Article purchased can be exchanged within 3 days

Exchange allowed only if the article is not used, all tags are intact, packing is in its original condition, and then you are good to go ahead with the exchange.

Important Note Dear Customers ! PLEASE MAKE A VIDEO WHILE OPENING THE PARCEL, IF THERE IS ANY DAMAGE AND MISSING ITEM SEND US VIDEO,WITHOUT VIDEO WE WILL NOT ACCEPT ANY CLAIM

Cash refunds are not offered, instead you will be issued a coupon of same value, which you can use to buy now or in future.

In order to exchange, You can contact our customer service department by Contacting us at +92 306 6662482, or you can email us at  support@classicjewellers.store. Provide all the required information to us and if all the conditions are met we will provide you the address to ship it to us.

Once we receive and inspect the defective item, we will promptly send you a replacement.
- The new item will be shipped to you at no additional cost